Website Migration

A: If your present hosting provider can no longer fulfill the demands of your site, or when you undergo constant network downtime, or if you have to wait for hours for the client support staff to reply to you, it may be a clever idea to switch your provider, i.e. to transfer all the files for your sites along with your databases from your current provider to your new provider. At Wrench of the Monkey, we realize that this can often be difficult and time–consuming. For this reason, we will perform all that for you at no cost!Our professional technical team will migrate your web site content from your current hosting provider to us. Our techs have got a lot of experience with website migration and are able to handle anything – from a conventional WordPress weblog or Joomla^™ CMS–powered website, to an extremely elaborate, custom–made web app.

A: While we cannot give you a precise time window, because there are a lot of factors, including the size of the web files and databases, the physical location of the current host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we’ll give our very best to move your site within 48h, and in certain cases – within 24h (when the content is not very large).

A: Yep. We will need the name of the web site that you would like us to transfer. We will also need a way to log in to your current hosting account so that we can get the content pertaining to your web site.

A: Our Privacy Policy is an indivisible part of the contract that we will have with you as a client. We’re devoted to protecting the safety of the personal data collected from the clients. For this purpose, we employ technical security measures so as to prevent the loss, the abuse, the modification or the unlawful leak of the private information under our control. The measures include, but are not limited to: physical, digital and administrative procedures to safeguard and secure the info that we receive on the Internet. When we ask clients to supply financial information (such as a credit card number), this info is secured using the SSL (Secure Sockets Layer) encryption technique.

A: While we migrate your site, it will be available both in your web hosting account with us and in your account with your former hosting provider. As soon as the transfer is complete, we’ll make sure that everything is functioning properly and that the integrity of your data is not affected prior to notifying you that the transfer is done. Then we’ll explain to you how to move the domain name over to your web hosting account with us and how to modify your DNS records.

A: While we migrate your web content, your web hosting provider won’t be aware of the transfer at all. We will never contact them in any way.

A: We support all Linux–based web hosting platforms. Generally, if we can acquire access to your Control Panel, we’ll be able to transfer your site.The only platforms that we do not support are closed–source site creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.