Phone Support in Web Hosting
All of our web hosting plans feature phone support fourteen hours per day even on public holidays, therefore if you don't have an account yet, you'll be able to call us and learn more about our solutions or if we meet the system requirements for your websites. For your convenience, we have local telephone lines in the United States, Great Britain and Australia, so you're able to contact the telephone number that is nearer to you. If you are an existing customer, we will assist you in a timely manner with any general and billing issues as well as with a number of technical issues so as to save you time and efforts - we acknowledge the fact that often it's more convenient to speak with a live person and get things done instantly. Certainly, some issues simply cannot be managed on the phone, so if this is the case you have the option to take advantage of our ticketing system.
Phone Support in Semi-dedicated Hosting
If you want additional information regarding the semi-dedicated services that we provide, you're able to call any of the three support phone lines that we have worldwide - in the United States of America, the United Kingdom and Australia. Thus, you can check ahead of time whether our services are suitable for your sites. If you are already our customer and you've got a semi-dedicated account, you can contact us on the phone for 14 hours daily about any type of billing or basic issues. For entirely tech matters you will need to use our ticketing system so as to get in touch with our tech support since someproblems simply require more time to be resolved, still we can assist you on the phone with a lot of minor technical problems as well, saving you efforts and time.