A 99.9% Server Uptime
The advantage of establishing your very own web hosting system is that you do not need to worry about compatibility issues – you set up a particular set of software tools in such a way so as to be compatible with a given set of hardware elements. The outcome is something considerably more steady and reliable, as there are less potential risks of failure. We’ve built our cloud hosting system atop proven hardware elements plus a significantly tweaked version of SELinux in order to create a truly safe home for your own personal sites.
That is why, with each of our Linux web hosting services plans we offer a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
Apart from our cloud hosting platform, we’ve also set up our very own internal network in each one of our datacenters. Everything is based on first–rate hardware parts delivered by Juniper. Besides, on every single router, we’ve put a firewall with an intricate algorithm so as to filter out all fishy requests.
Thus, in each of our data center facilities – in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center and in our Australia based data center, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee applies to all hosting services in each datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done pretty much everything to decrease all possible risks with our cloud hosting packages and regardless of the fact that our company offers top–notch customer support, there are times when the client is simply not content with what we are offering. Or he needs to upgrade to a more powerful web hosting service, such as a virtual private server or even a dedicated hosting server.
This is exactly why our company offers a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you are not completely pleased, we will give you your money back.
24/7 Technical Support
When you run a web hosting company, your tech engineers are of highest importance. This is why we’ve punctiliously chosen a highly accomplished team of customer service technicians, each with many years of practice behind his back. Thanks to them, our company offers 24x7 support with all our hosting services.
And not just that, we offer a 1–hour response time guarantee. All enquiries are replied to within one hour and our average response time is under 20 minutes!