Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • In the Web Hosting Control Panel you’ll find a detailed Help Center section featuring various instructional articles and regularly asked questions. They are answered by our support team of professional techs. Simply type in your question and our intelligent software will return the most suitable answer.

  • Top quality support service
  • Tutorial Videos

  • If you would like to watch how a task is done or how an issue is settled, rather than just reading about it, examine our compilation of educational video tutorials. They address lots of different topics and will help you quickly understand how to work with our Web Hosting Control Panel.

  • Intuitive help center
  • A 60–Minute Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a 24–7 client support service and a 1–hour response guarantee. Our proficient technical support engineers will be online 7 days a week to attend to your inquiries and to take care of any problem that you might chance upon. Just submit a client support ticket from the Help section and we’ll reply back to you within a minute.