Help and Support Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Response Guarantee

  • Each ticket you post to the client assistance staff will be responded to in about 1 hour. All standard inquiries are going to be solved instantly. Nevertheless, if the help inquiry you have sent needs the help of a proficient administrator, we are going to forward the ticket to him and will let you know about the delay.

  • Top quality support service
  • Expert Client Assist Service

  • We’ll be online for you 7 days a week to deliver advices and customer support as well as to aid you with any difficulty that you could have while you are organizing your virtual server. We’ll support you with all pre–configured software packages, like your OS, server administration panel (in accordance with the VPS type) and the Web Hosting Control Panel designed solely by our company.

  • Intuitive help center
  • An Intuitive Help Section

  • In the Web Hosting Control Panel that is available at zero cost with the virtual server, you will find an insightful Help zone, which incorporates all you need to be aware of when monitoring your web sites and programs. We have added a wide selection of how to content articles and video courses that display the essential website administration tasks in an easy–to–understand fashion.