Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour resolution warranty with all our Linux web hosting services packages, meaning that every single help inquiry you email will be reacted to in only one hour max. Our support crew members have been taught to rapidly sort out any case and to offer you well timed guidance on any difficulty that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • It is easy to write to us 24x7x365 with any issue you could have involving Wrench of the Monkey’s products. We now have employees present most of the time to supply support whenever required. You may use the ticket system or send us an e–mail anytime, or pick–up the phone or use the live chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish support while performing tasks within the Control Panel, you can always just click the Help control key and see your question in the listing of posts that will pop up. We have also turned a number of the posts into video tutorials. The list of videos will load if you choose the Videos option available on the top right.