If you’ve never opened a web hosting account or you’ve switched companies and the new one employs a Control Panel tool that you haven’t seen so far, you may become bewildered about how to execute a given task in your account or on your PC. That is why, a lot of web hosting companies have prepared a knowledge base, which specifies the most popular queries and challenges related to the particular platform they use, rather than adding only generic facts. This sort of knowledge base will enable you to find the right info quickly and easily, so you will not have to commit lots of time and energy to matters that may require something as simple as clicking on a button or checking off a tickbox. Thus, not only can you get stuff done, but you can also get to know tons of new and beneficial details, both about the way you can manage your account and about the way the hosting service works as a whole.

Extensive Online Documentation in Web Hosting

If you’ve bought your first web hosting plan through our company or have moved your website over to us, you’ll get used to our platform and our custom Hepsia Control Panel in a jiffy as we have prepared an in-depth web-based knowledge base where you can find all the info that you’ll ever need – both general info regarding the hosting service as a whole and more specific info about the separate features that you can make use of and the problems that you can confront. The articles themselves are available in two locations. The entire article list is accessible via the Help section of the Control Panel. You can access relevant articles about the different functions in each section of the Control Panel too. You can acquaint yourself with how to accomplish practically everything, from enabling an .htaccess configuration file to administering an electronic mailing list, and all the articles offer step-by-step guidelines, so you’ll never get perplexed due to an ambiguous text. Certainly, if you face a more specific obstacle and you can’t find anything about it in our knowledge base, you can touch base with our client support staff representatives 24x7.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which comes with our semi-dedicated services, will allow you to access the detailed online documentation that we have compiled for you. The articles contain generic info on our services, how-to manuals about the different features that you can make use of, together with troubleshooting guidelines that can help you resolve common issues that you may run into. The topics that we’ve included encompass basically everything, from uncomplicated things such as how to host a brand new domain in your account, to more intricate ones such as which SSH commands can be executed on the semi-dedicated servers. Articles that are dedicated to the features of a particular Control Panel section will always be available on the right side of the page that you are on, whilst the entire article collection is accessible through the dedicated Help section.