Extensive Online Documentation in Web Hosting
If you’ve bought your first web hosting plan through our company or have moved your website over to us, you’ll get used to our platform and our custom Hepsia Control Panel in a jiffy as we have prepared an in-depth web-based knowledge base where you can find all the info that you’ll ever need – both general info regarding the hosting service as a whole and more specific info about the separate features that you can make use of and the problems that you can confront. The articles themselves are available in two locations. The entire article list is accessible via the Help section of the Control Panel. You can access relevant articles about the different functions in each section of the Control Panel too. You can acquaint yourself with how to accomplish practically everything, from enabling an .htaccess configuration file to administering an electronic mailing list, and all the articles offer step-by-step guidelines, so you’ll never get perplexed due to an ambiguous text. Certainly, if you face a more specific obstacle and you can’t find anything about it in our knowledge base, you can touch base with our client support staff representatives 24x7.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia Control Panel, which comes with our semi-dedicated services, will allow you to access the detailed online documentation that we have compiled for you. The articles contain generic info on our services, how-to manuals about the different features that you can make use of, together with troubleshooting guidelines that can help you resolve common issues that you may run into. The topics that we’ve included encompass basically everything, from uncomplicated things such as how to host a brand new domain in your account, to more intricate ones such as which SSH commands can be executed on the semi-dedicated servers. Articles that are dedicated to the features of a particular Control Panel section will always be available on the right side of the page that you are on, whilst the entire article collection is accessible through the dedicated Help section.