When your website hosting supplier offers live chat support, you can speak to an agent live and learn helpful information or get an issue resolved in a very timely manner. The key advantage of using chat compared to calling to talk with a live person is that you'll need only a computer with Internet access, so that you won't pay any charges in the event that you are in a different country or state. Furthermore, it is a lot quicker to copy and paste info such as domains, usernames or error messages in other words details which are sometimes difficult to provide to the other side over the phone. The real-time chat is also a considerably quicker solution to contact your web hosting supplier's support team in comparison to using a ticketing system. What's more, in case some trouble needs more time to be dealt with, you are able to do something different while you wait for assistance on the live chat, so that you will not lose time - something that is not possible in case you are on the telephone.

Live Chat Support in Web Hosting

As a part of the support services that we offer for all of our Linux web hosting services, you can find live chat support that is available twenty-four seven, even on holidays. You are able to contact us no matter if you already have an account or not, as we will support you with nearly anything, ranging from providing you with general info on our services if you are not a customer yet and you're thinking about purchasing one of our packages, to assisting you with installing an email account in an e-mail client. Part of the problems are more complex and time-consuming, therefore you will have to use the ticketing system that is built-in the Hepsia hosting Control Panel, but we can save you time and help you in real time on our live chat for quite a lot of things.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we offer is accessible every day, even on holidays and weekends. It is the perfect way to learn more information about our semi-dedicated services if you don't have an account yet or to have some problem resolved in case you are a customer and our support representatives will assist you live no matter what time of the day you join the chat. If you wonder which plan is more suitable for your web sites, if you need a piece of advice whether you need a certain upgrade and how to order it or when you've got problems installing an e-mail account on your PC, you can contact us and we will supply you with the required details quickly. Our live chat is online even after our phone lines go off for the day, so if you have an account with us, you can be sure that you'll always benefit from timely assistance with any kind of question or issue that comes up.